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| OUR SATISFACTION GUARANTEE |
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"We guarantee your absolute satisfaction – 100% of the time."
Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please send it back within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them. Please see our returns policy for specific information.
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FirePit Safety Concerns:
- First and Foremost: Never leave a fire unattended – not even for a second. Always leave an adult by the fire to make sure it is safe, and be attentive while the fire is active. Ensure there are no stray sparks and that the fire is safe. Keep a fire mat around the fire pit, and keep a fire extinguisher or hose nearby in case of an emergency. Don’t forget, a single spark can turn into a fire. I’m sure you remember that an ounce of prevention is worth a pound of cure!
- Keep the deck clear of clutter. Fire pits will spark, and a spark can easily hide. If you keep the area around the fire pit free of clutter, you will be much safer.
- Maintain a good distance from the bottom of the fire pit to the floor of the deck. This will help minimize missing a stray ember.
- Purchase a fire extinguisher and fire mat. Keep the fire extinguisher nearby in case of emergency. Don’t forget – fire extinguishers will expire, and you need to make sure that yours works!!
- Do not get too close to the fire. Clothing can catch on fire – especially polyester materials. Keep children away from the fire and be cognizant of their proximity to your fire pit.
- Do not place your fire pit under a roof. It is for outdoor use, and will be unsafe if used under a roof or inside a closed location.
- Once you are finished with the fire pit, make sure the fire is completely out. A single ember can relight and this can be a very dangerous scenario.
Fire pits are wonderful and will offer years of enjoyment. Just be safe.
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